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Test Crisis Plan

Have You Tested Your Crisis Plan Lately?

Crisis simulations don’t need a big budget to be effective. In fact, the most valuable exercises are often the simplest.

What matters is realism, participation, and follow-through—not production value.

If you can, bring in an outside crisis consultant to design and facilitate the exercise. A fresh perspective can help create a more engaging and challenging experience.

Start with a clear objective. Are you testing decision-making speed? Internal communication? Executive alignment? Pick one or two priorities and build a short scenario around them. A one-page scenario—cyber breach, workplace injury, social media issue—is more than enough to create pressure.

Keep it simple. A 60–90 minute tabletop works well. Assign a facilitator and a note-taker. Then run the scenario in stages, releasing new information every 10–15 minutes. This inject approach mirrors how real crises unfold and forces teams to adapt in real time.

Use what you already have. Your crisis plan, call lists, and templates should be in the room—and used. If no one reaches for them, that’s an insight.

Add just enough tension. A media inquiry. An internal rumor. A regulator call. You don’t need actors—just realistic prompts.

And don’t skip the debrief. Spend 20–30 minutes capturing what worked, what didn’t, and what needs to change. Assign owners and deadlines to fix gaps.

Low-cost exercises can deliver high-value insights—if you keep them focused, practical, and action-oriented.

Picture of Deb Hileman, SCMP FCSCE CCMC

Deb Hileman, SCMP FCSCE CCMC

President and CEO, Institute for Crisis Management®