Close this search box.
Cart $ 0.00
Subtotal: $ 0.00
No products in the cart.
Close this search box.
Cart $ 0.00
Subtotal: $ 0.00
No products in the cart.

Crisis Planning Clients

Our Clients Come From Many Professional Disciplines

While most of our clients and former clients require confidentiality, the following list is representative of the companies, non-profit organizations and government agencies that have engaged Institute for Crisis Management’s services for crisis planning, training and consulting:


  • Air Liquide
  • Alcan Aluminum Co.
  • Allnex
  • Alltech Inc.
  • Altresco
  • American Commercial Barge Lines
  • Appalachian State University
  • Atria Senior Living
  • BASF
  • Bellarmine University
  • BellSouth Corporation
  • BioLab, Inc.
  • Brush Engineering,
  • Carolina Conference of Seventh-Day Adventists
  • Churchill Downs Inc.
  • Dell Inc.
  • Eastman Chemical Corporation
  • EPS Industry Alliance
  • Farmers Coop Society
  • FASCO Industries
  • Federal Reserve Bank of Cleveland
  • Fujifilm USA
  • Helmerich & Payne, Inc.
  • Hughes Electronics
  • KFC / YUM!
  • Kindred Healthcare
  • Lenscrafters, Inc.
  • Louisville Gas & Electric Co.
  • M4 Environmental Corp.
  • Makowski & Company
  • MedStar Health
  • MRI Global
  • Novelis, Inc.
  • Ocean State Power Company
  • Olin Brass
  • One Gas Inc.
  • Papa John’s
  • Ralcorp Holdings
  • Ross Laboratories
  • Select Health of South Carolina
  • SemGroup Corp.
  • SmithKline Beecham
  • Syncor International
  • Stryker
  • Terumo BCT
  • Texas Roadhouse Restaurants
  • Tractor Supply
  • Trover Medical Center
  • U.S. Generating Corp.
  • Victorops
  • Westar Energy

Academic, Church and Non-Profit Organizations

  • American Association of Community Colleges
  • American Diabetes Association
  • Buffalo Museum of Science
  • Lake Erie Council of Girl Scouts
  • Girl Scouts of Kentuckiana
  • Jewish Hospital of Louisville, Ky
  • Sisters of Charity of Nazareth
  • Lutheran Church Missouri Synod
  • Kentucky Baptist Children’s Home
  • Presbyterian Church USA
  • Southern Union Conference of Seventh Day Adventists
  • South Carolina Medical Center
  • University of Oklahoma (OU) Medical Center
  • Blue Cross Blue Shield of Florida
  • Metro United Way, Louisville, KY
  • American Trucking Association
  • College of Charleston (SC)
  • University of Chicago
  • University of Kansas
  • University of Louisville
  • Kentucky Community & Technical College System
  • Washington State University, Tri-Cities
  • Winnebago Comprehensive Healthcare System 
  • Northwestern University


  • BellSouth International
  • BiOrigin
  • General Dynamics
  • iDEia Communicacao Empresarial, Belo Horizonte, Brazil
  • Lockheed Martin Corporation
  • Reckitt Benckiser, North America/New Zealand
  • Saint Gobain, Valley Forge, PA
  • Manulife Financial Corporation, Toronto, Canada
  • Rio Algom Mining Ltd., Toronto, Canada
  • Purolator Courier, Ltd., Mississauga, Canada
  • Flowserve Inc., Dallas, TX
  • Gray, Inc., Lexington, KY

Government Agencies

  • Atlantic Lottery Corp. (Canada)
  • City of Holland, Michigan
  • Indiana Lottery Commission
  • Indiana State Department of Health
  • National Aeronautics and Space Administration (NASA)
  • United States Department of Agriculture
  • United States Department of Defense
  • United States Department of the Interior
  • United States Department of Health and Human Services
  • Wisconsin Department of Tourism
  • Maryland Department of Transportation
  • Montgomery (MD) County Parks
  • United States Air Force, Maxwell AFB
Crisis Management and Planning

Deborah Hileman, SCMP
ICM President and CEO

CEO Expertise for Every Client

Deborah Hileman, SCMP, President and CEO. A globally certified strategic communication management professional (SCMP), business leader, coach and consultant with more than 35 years’ experience in public and private companies and non-profit organizations, Ms. Hileman has led high-performing communications and marketing teams in health care, manufacturing, insurance and financial services, nonprofits and higher education. Her most significant areas of expertise include strategic communications planning and reputation/crisis management, change management, employee engagement and communication training.