Crisis Management

Communicating During Division and Unrest

Americans have been bitterly divided over a number of issues recently, including the presidential election, racial injustice and the COVID-19 pandemic. Results of the recent election coupled with another COVID surge have done nothing to quell emotions or calm concerns. While the U.S. election was peaceful, cities across the nation remain prepared for more potential […]


Join Me at the Crisis Management Summit in Miami

I am excited to be delivering the opening keynote at this upcoming Crisis Management Summit, sponsored by PR News. My address, “Wake-up Call: When a Crisis Hits Your Bottom Line” will feature some of our latest research on crisis events of the past year, including a preview of our ICM 2018 Annual Crisis Report. Says […]



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