ICM was founded in 1990 with a focus on research as an important component of effective crisis planning and preparedness, according to the Annual Crisis Report.
Now in its 31st year, the ICM Annual Crisis Report is a compilation of news, crises analysis and trends, assessment of high-risk industries, and valuable lessons on how crises happen and how to prepare if they do.
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We can customize our research to be most useful to your organization. Contact us to prepare an industry specific report.
For a free copy of any ICM Annual Crisis Report published from 2001-2019 please contact us.
Deborah Hileman, SCMP
ICM President and CEO
CEO Expertise for Every Client
Deborah Hileman, SCMP, President and CEO. A certified strategic communication management professional (SCMP), business leader, coach and consultant with more than 30 years’ experience in public and private companies and non-profit organizations, Ms. Hileman has led high-performing communications and marketing teams in health care, manufacturing, insurance and financial services, nonprofits and higher education. Her most significant areas of expertise include strategic communications planning and reputation/crisis management, change management, employee engagement and communication training.
