
Careers
ICM Seeks Experienced Crisis Communication Consultants
The Institute for Crisis Management® (ICM) is always on the lookout for deeply experienced issues- and crisis-oriented independent Consultants to build our team of accomplished crisis management counselors addressing the acute and long-range brand, reputation, revenue, and financial performance problems faced by its clients.
Ideal candidates are those interested in or already building an independent consulting practice in crisis management and communication by partnering with an established leader in business crisis consulting. We’re seeking people with:
Ten or more years of senior-level experience leading crisis teams that addressed issues or crises within the industry sector.
The desire to build a micro brand and promote yourself and ICM across social media platforms as a national crisis manager for that industry sector.
An ability to leverage their professional network to help build a client base.
Exceptional written and verbal communication skills
Experience developing and delivering training programs a plus.
Want to learn more? Send a cover letter highlighting your crisis expertise within the desired industry sector along with your resume to info@crisisconsultant.com.
Testimonials for Deborah Hileman, SCMP and the Institute for Crisis Management®
“Deb Hileman gave an incredibly detailed, data-driven and well-prepared training on crisis communication. Her examples were timely and the information and circumstances presented were well-catered to the individuals participating. Her experience speaks for itself. She has a varied employment history in the areas of crisis communication and hearing about her personal experiences in the field gave it a necessary personal touch. She also broke down what all should be included in a crisis communications plan. I've applied all information to my current position in public relations for higher education. "
-Crisis Training and Consulting Client “Deb Hileman gave an incredibly detailed, data-driven and well-prepared training on crisis communication. Her examples were timely and the information and circumstances presented were well-catered to the individuals participating. Her experience speaks for itself. She has a varied employment history in the areas of crisis communication and hearing about her personal experiences in the field gave it a necessary personal touch. She also broke down what all should be included in a crisis communications plan. I've applied all information to my current position in public relations for higher education. "
-Crisis Training and Consulting Client “I also participated in her media training and left feeling significantly more prepared for media interviews, press conferences and general planning regarding circumstances of crisis. She broke media interviews down to their most basic forms and we examined every aspect of how to present one's self, from body language to the type of responses recommended in delicate and often-times no-win situations."
-Crisis Media Training Workshop Training Participant "I couldn't rate Deb Hileman any higher. It was one of the best trainings I've attended in the area of public relations. Her training was recommended to me by a colleague. I will continue to recommend her training to other colleagues in the areas of public relations, higher education, journalism and others.”
-Crisis Communication Course Participant “The Institute for Crisis Management is a wonderful resource for consulting and training. Deb is a patient listener and teacher. The training I received has benefited me and my company and I will definitely have new staff members participate in this training. If an emergency comes up, I am glad to know that I have Deb available to navigate the process. “
-Crisis Communication Training and Consulting Client “The exercises and worksheets were so helpful. This caused me to think critically and apply what was learned in the lectures. The guided exercises were extremely valuable. Helped to put the pieces together and the immediate feedback helped he learning.”
-Crisis Communication Certification Course participant “I enjoyed how the course was filled with real life examples of crisis scenarios and how the communication was handled. These examples along with the case studies and video clips kept the course really interesting and brought it to life. I found the instructor to be engaging and extremely well educated and experienced on the course material. Participation was encouraged throughout and made me feel like a valued member of the course/team. Triggered my strategic thinking. This course will effect how I view the news/media moving forward and allow me to more critically analyze how organizations handle crises. This course will also help me relate to the clients I work with in these roles and perhaps offer some of the lessons I've learned.”
-Crisis Communication Certification Course participant “Really enjoyed the interaction with instructor and the collaboration with other students during group exercises. Provided an effective platform to generate ideas and responses.”
-Crisis Communication Certification Course participant “The group was a wonderful set of professionals with various backgrounds that enriched very well researched trainer's knowledge. It was clear that trainers have vast practical knowledge that they very willingly and interestingly shared with participants. Best crisis comms course I attended.
The handouts were amazing, all the expertise from the instructors and fellow students was extremely valuable to me as a newbie in this industry. Deb has crafted a genius program and I can't wait to enroll in the next course when it is announced.”
-Crisis Communication Certification Course participant “I think that this course surprised me. I went into it expecting that it would be entirely lecture based and that I would likely tune out for most of the time as is the case with other virtual/remote courses. All in all, the course was very engaging and well thought out. The information was presented in a logical manner and the discussions within the small group was one of the best parts of the course. Hearing from all different industries and sectors made for a great course!”
-Crisis Communication Certification Course participant “This was a excellent refresher for me. The worksheets and power point will be valuable resources in the future. Interacting with other experts really helped me learn new ideas. I have renewed confidence in the work I do and know I have a good resource with ICM. Thank you!”
-Crisis Communication Certification Course participant “Enjoyed it enormously, great learning experience. Only complain that it was to short, time flew and left us wanting more.”
-Crisis Communication Certification Course participant