Our trainers are seasoned professionals with extensive experience teaching adult learners. We have trained hundreds of executives across numerous industries and functional areas to improve their communication skills and to lead before, during and after a crisis with open enrollment courses and custom in-house training programs.
We offer a variety of customized in-house coaching, training and educational workshops to help corporate leaders, communicators and crisis team members develop the competencies needed to guide organizations successfully through a business crisis. We can deliver training onsite or online. Leaders and managers who train with ICM learn to:
- Develop early warning systems to detect issues before they become a crisis
- Take actions to prevent issues from escalating
- Be prepared when a crisis hits with a well-organized, executable plan
- Mitigate the financial and operational effects of the crisis
- Lead internal and external stakeholders through the crisis
- Prepare for tough media interviews and handle them with confidence
- Find opportunities in the crisis to improve the organization and prevent future crises
Crisis Leadership Development
ICM can help you identify key people from your executive staff as members of the crisis leadership team and provide role-specific training so they can act quickly and decisively when a crisis occurs. Team members learn to interact and function effectively during a crisis. Programs are fully customizable for crisis team training and development, and delivered on-site.
Communications and Media Training
ICM has been a leader in crisis communication training for nearly three decades. We train public relations/ communications leaders to write and practice various crisis response statements for the media, prepare and deliver messages to internal stakeholders and employees and tackle tough media interviews with confidence.
Executive Communication Coaching
ICM offers one-on-one coaching and leadership development that prepares key executives to develop a crisis prevention strategy, lead through a crisis, and embrace the crisis as an opportunity for positive change in the company.
