A data breach is difficult enough. But when stakeholders believe an organization delayed disclosure, minimized the impact, or withheld material information, the communications response can
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A lot of organizations still think unsanctioned AI use is mostly a policy issue. The bigger problem is that it’s already happening, and often at
When a deepfake, rumor, or misleading post starts spreading, scattered emails and texts can make things worse. The team needs one place to capture the
Most crises do not start with a headline. They start as small signals: repeat complaints, unresolved employee concerns, management behavior, quality issues, supplier problems, or
Cybercrime topped ICM’s 2025 Annual Crisis Report, accounting for 25.44% of more than 1.2 million crisis news items tracked. That is a big signal for
When Extreme Weather Tests Your Safety Culture Extreme weather is no longer just a disaster-response issue. Extreme heat, storms, earthquakes, fires and other severe-weather disruptions
Cybercrime topped ICM’s 2025 Annual Crisis Report, accounting for 25.44% of more than 1.2 million crisis news items tracked. That is a big signal for
When Extreme Weather Tests Your Safety Culture Extreme weather is no longer just a disaster-response issue. Extreme heat, storms, earthquakes, fires and other severe-weather disruptions
Synthetic media is moving quickly, and a basic response plan can keep your team from scrambling when questionable content appears. The toolkit does not need
Mid-2026 is a good moment to take a hard look at organizational trust. Global surveys continue to show low confidence in news and institutions, which
Deepfakes and synthetic media are no longer fringe concerns—they’re everyday risks. Audio, video, and images can now be fabricated or altered so convincingly that most
We’re excited to share the ICM Annual Crisis Report 2025, now in its 36th edition. This year’s report looks at 1,232,103 crisis news items—an 8%
AI is no longer just a crisis trigger. It is part of how every crisis is found, framed, and remembered. Stakeholders may encounter your story
Technology is moving fast, and your crisis plan has to keep up. If your plan still lives in a binder, it’s probably already out of
Fake and AI-generated research is spreading through dubious online journals, and a recent NBC News investigation shows how bold the problem has become. One network
AI-driven wrongful arrests aren’t just a policing or civil liberties issue. They can become a reputational crisis in an instant. High-profile executives are especially exposed