LIVE ONLINE Crisis Communication Management Certification Course


Same content as our popular 2-day in-person class, now available online!

There has never been a better time to learn how to communicate effectively in a crisis. Now, for the first time ever, our most sought-after training program is available online. The online program is offered as seven (7) class sessions, Mondays and Wednesdays from noon- 2:30 pm ET. 

SCHEDULE              All Sessions Begin at 12:00 p.m. ET

Session 1                     Introduction to Crisis Management

Session 2                    Identifying Organizational Risks & Vulnerabilities

                                      Sudden Crises, part 1

*Session 3                   Sudden Crises, part 2

Session 4                     Smoldering Crises

*Session 5                   Media Relations in a Crisis

Session 6                    Employee Communications

                                    The Crisis Communications Plan

                                    Online Communications and Social Media

*Session 7                 Live Group Crisis Exercise

                                    Post-Crisis Debriefings and Lessons Learned

Most sessions may be attended live or viewed on-demand after the session.  Participants must complete all seven sessions to earn course certificate.

*These three sessions require live attendance to participate in key group exercises that reinforce the concepts learned. 

Who Should Attend

  • Corporate/organization leaders
  • Heads of government agencies
  • Consultants
  • Risk / Business Continuity Managers
  • Crisis management team
  • PR / Communications/ Marketing professionals
  • Human Resources professionals
  • Attorneys and paralegals
  • Plant/operations managers
  • Company spokespersons


 $ 1,595.00 USD per person

Call for non-profit/ education / veteran/ group pricing