Risk Management

Effective Enterprise Risk Management Includes Crisis Preparedness

The media continue to be filled with stories about companies that fail to manage crisis situations, costing them millions in damage, fines and reparations, lost revenue and lost jobs.  Many of those failures can be tracked to a few common causes: 1) lack of attention to the identification and assessment of risks, 2) weak leadership […]

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Five Steps to Develop the Crisis Communication Plan

VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans? Each of these examples represents a business crisis that damaged reputations, hurt sales and negatively impacted the […]

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Boards of Directors Should Focus More on Crisis Management

The results of a study conducted recently by Forbes Insights for Deloitte, published in “A Crisis of Confidence,” offer a startling but predictable outcome: there is a gap between large companies’ awareness of potential threats and the preparation to actually manage them.Among the key findings: 76% of corporate board members surveyed believe their companies would […]

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