Reputation Management

You’re Not Gonna Believe This – Another Equifax Breach

Apparently Equifax had another, separate breach in March of this year, 5 months before the breach that they have already announced. Equifax hired the security firm Mandiant to check into both breaches, but since they have not said anything about this first breach, we really don’t know much about it. One assumes that this secret […]

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Balancing Public Relations Needs with Legal Concerns in a Crisis

By understanding the attorney’s view and building relationships, PR pros can better serve their client or organization. Public relations professionals and attorneys often are accused of having opposing goals in crisis communication. While PR pros usually are focused on humanizing a crisis with transparency and protecting an organization’s reputation in the court of public opinion, […]

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Boards of Directors Should Focus More on Crisis Management

The results of a study conducted recently by Forbes Insights for Deloitte, published in “A Crisis of Confidence,” offer a startling but predictable outcome: there is a gap between large companies’ awareness of potential threats and the preparation to actually manage them.Among the key findings: 76% of corporate board members surveyed believe their companies would […]

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Fiat Chrysler’s Crisis Triple Whammy

Auto recalls have been big news for the past couple of years.  Google any automaker, and you will find information about millions of recalled vehicles for every manner of defect imaginable.   In the latest recall drama, Fiat Chrysler is managing a crisis that triggered an aftershock that could spell the beginning of the end […]

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