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PIOs: Ready for Hurricane Season?

The 2016 Atlantic hurricane season forecast calls for the number of named storms and hurricanes to be near historical averages, with a total of 12 named storms, five hurricanes and two major hurricanes are expected this season.   Pacific hurricane season forecasts also call for a near average season with 17 named storms, 9 hurricanes, and […]

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Wendy’s Sued Over Data Breach

By: Mitch Tanenbaum, Partner, CyberCecurity, LLC ICM Guest Blogger As could be expected, the Wendy’s data breach saga continues.  A proposed class action lawsuit was filed by a credit union in Pittsburgh representing all banks who were affected by the breach. As reported by Brian Krebs in March, credit unions said that they saw a […]

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Social Media as a Crisis Prevention Tool:

Ignore its Power to Build or Destroy a Brand and Reputation at Your Own Peril With today’s advanced technology, there is no excuse for an online customer complaint to turn into a crisis. Companies need to learn to respond at lightning speed when a problem erupts on social media. Response in minutes, and not days, […]

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Mismanagement, White Collar Crime Top 2015 Business Crises

Once again in 2015, many of the oldest and most trusted organizations in the world found themselves in crisis. The Institute for Crisis Management tracked a total of 212,115 crisis stories in the news in 2015, a six percent decrease from the previous year.  The crises in the news were no less alarming than 2014, […]

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You Need More than a Business Continuity Plan

“ My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be.   Many senior leaders with a business continuity plan in place believe they are well prepared for a crisis.  And […]

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The Vulnerability Assessment:  5 Steps to Gain Management Support for Crisis Planning

Originally published on the PreparedEx.com blog August 3, 2015 It’s not news:  media headlines tell shocking stories of organizational crises every. single. day.  Moreover, while some crises happen suddenly, they are much more likely to smolder, perhaps for years before they erupt. A crisis may not be shock and awe, but can still derail your […]

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Fiat Chrysler’s Crisis Triple Whammy

Auto recalls have been big news for the past couple of years.  Google any automaker, and you will find information about millions of recalled vehicles for every manner of defect imaginable.   In the latest recall drama, Fiat Chrysler is managing a crisis that triggered an aftershock that could spell the beginning of the end […]

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7 Tips for Better, Faster Employee Communication in a Crisis

It’s not news:  business crises happen every day. Preparation and communication are paramount to successfully mitigating the impact of the crisis on the organization.  How we respond to the crisis determines whether it becomes just a nuisance, or a business-defining issue. In a crisis, employees are arguably your most important stakeholders. Yet often they are […]

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Is Your Business Crisis-Ready?

No organization is immune from the kinds of sudden crises and smoldering issues that, when they go public, can cause lasting damage to its brand, reputation, revenue and very survival.  Are you prepared? Take this short quiz and find out.    Is senior management committed to communicating consistently openly and effectively during good times and […]

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“Do You Sell a fill-in-the-blank Crisis Plan?”

I had an interesting call from a PR colleague today that sparked an idea for a post.  My colleague has a client who wanted her to find them a crisis communications “workbook” or fill-in-the-blank template to create a crisis plan.  Apparently the client company was not anticipating any issues, but rather wanted to check a […]

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