Robert Irvine founded the Institute for Crisis Management in Louisville, Kentucky in 1990. Irvine is a veteran public relations leader who has provided crisis consulting in the aftermath of a variety of industrial and environmental accidents, including the Exxon Valdez oil spill. The Institute for Crisis Management was one of the first consulting firms in the U.S. dedicated solely to crisis management.
Mr. Irvine recognized the need for highly specialized communications skills to help organizations prepare for, prevent and respond to organizational crises. Over the years, the Institute and its team of crisis experts has provided communications planning, training and consulting services across scores of industries and virtually every kind of crisis. Our work spans much of North America and several overseas locations.
Countless PR and communications professionals, senior executives, attorneys, risk managers and operations leaders have learned how to prevent, effectively respond to and mitigate crises through our flagship Crisis Management / Communications Certification Workshop.
The Institute for Crisis Management has counseled executives and managed communications for clients through crises including workplace shootings, violent strikes, executives facing indictment, criminal and civil investigations, white collar crime, data breaches, product recalls, plant closings, unfounded rumors, wrongful death and patient abuse investigations, activist threats, boycotts, natural disasters, social and political issues and a variety of other business disruptions.
In 2014, Strategis Management, LLC, a Denver, Colorado based company, acquired the Institute for Crisis Management. Strategis president and CEO Deborah Hileman, CMP, has worked with the firm for more than 15 years– as both client and senior consultant. Ms. Hileman is a veteran crisis communicator, having successfully managed virtually every kind of crisis and serious business issue. Under her leadership, the firm plans to expand its products and services across North America and abroad.