Archives for August, 2017

ICM Announces 2018 Crisis Communication Course Schedule

Business crises are on the rise!   Make sure you are well prepared to protect your organization’s brand, reputation and financial performance.  Attend one of ICM’s most sought-after programs next year.   Registration is limited, so reserve your seat now for one of these courses:  CRISIS COMMUNICATION MANAGEMENT CERTIFICATION COURSE AND CRISIS MEDIA TRAINING WORKSHOP […]

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Is Your Organization Crisis Ready? 12 Questions.

No organization is immune from the kinds of sudden crises and smoldering issues that, when they go public, can cause lasting damage to its brand, reputation, revenue and very survival.  Are you crisis ready? Take this short quiz and find out.    Is senior management committed to communicating consistently openly and effectively during good times […]

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Why Don’t We Have a Crisis Communication Plan?

Because Prevention Isn’t Sexy.   As a crisis communication consultant, I have seen countless examples of organizations that either don’t have a crisis communication plan, or fail to effectively implement the one they have.  Numerous studies confirm that only about half of all organizations have any kind of crisis plan.  So, what’s the excuse for […]

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7 Lessons from Increases in Data Breach, Cybercrime Headlines

Cybercrime and data breaches continued to make headlines in 2016, with a reported breach increase of 25% in the U.S. alone. Cybercrime stories crept up slightly to just under 5% of stories tracked by ICM in 2016. The Identity Theft Resource Center tracked 980 reported U.S. breaches comprising more than 35 million records, an increase of […]

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Discrimination, Workplace Violence News Trends Skyrocket

Discrimination and workplace violence led disturbing trends in 2016, with discrimination stories showing a four-fold increase over 2015 and stories of workplace violence spiking, in part due to several mass casualty events attributed to terror-related activities. ICM included its study stories of terror attacks in places like Orlando, Florida, Nice, France and Brussels, Belgium because […]

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