Archives for March, 2016

Social Media as a Crisis Prevention Tool:

Ignore its Power to Build or Destroy a Brand and Reputation at Your Own Peril With today’s advanced technology, there is no excuse for an online customer complaint to turn into a crisis. Companies need to learn to respond at lightning speed when a problem erupts on social media. Response in minutes, and not days, […]

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Mismanagement, White Collar Crime Top 2015 Business Crises

Once again in 2015, many of the oldest and most trusted organizations in the world found themselves in crisis. The Institute for Crisis Management tracked a total of 212,115 crisis stories in the news in 2015, a six percent decrease from the previous year.  The crises in the news were no less alarming than 2014, […]

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